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Questions to Ask Yourself When Deciding on a Repair or Replacement

July 07, 2016

Once you’ve gotten many years of use out of your Samsung dishwasher and it’s starting to experience issues, it’s always a tough debate deciding whether or not a repair is worth it.

Our team at RepairCare has put together a few questions you can ask yourself when deciding if you should get a dishwasher repair or replacement. If you’ve decided that it’s time for a Samsung dishwasher repair in Edmonton, our technicians are here to help!

Is your dishwasher actually broken?

There is a good chance that your dishwasher is not actually broken. A faulty outlet or a  plug shortage are some of the common issues that do not require a repair or replacement. Common problems and solutions can be found in your unit’s manual book. Refer to the troubleshooting section to see if you can diagnose and fix the problem yourself. If you can’t find a solution on your own, don’t hesitate to call a technician for a professional opinion.

What type of repair is required?

The type of repair for you dishwasher differs according to the issue it’s experiencing. Simple repairs such as faulty soap dispensers or door seals are repairable at a relatively cheap price. However, if the issue is within a major component of the dishwasher, such as the motor, then it’s best to replace your dishwasher. The pricing would be similar to a repair after the cost of the part, labour and installation. In such case, it’s better to purchase a new unit so you can guarantee a better performance.

How old is your dishwasher?

How long have you been using your dishwasher? If the answer is over decade, you may want to consider purchasing a new unit. Most dishwashers have a lifespan of a decade before it wears out and loses its functionality. However, if your dishwasher is relatively new, a replacement should not be necessary. It likely only  a minor problem that can be repaired easily.

Is your dishwasher still under warranty?

Repairs are the most ideal if your dishwasher is still under warranty. This is the more cost efficient method despite the hassle of finding a repairman. As long as it’s under warranty, you may not have to pay a cent depending on what your warranty covers. Most companies offer warranties for at least a year, so double check yours to see if you’re still covered.  

How much will it cost to have it repaired?

The price of a repair is a great deciding factor when debating whether or not to get a repair. Compare the price of a repair and a new unit. If the cost of the repair is less than 50% of the price of a new unit, then a repair would be a better option. Ask for a quote when you’re looking for a repairman to compare prices.

Has your dishwasher experienced any issues prior?

If your Samsung dishwasher has not experienced any problems until recently, then it might be worth having it repaired. It is likely that your dishwasher is experiencing a minor issue that can be repaired easily. But if your dishwasher is constantly breaking down, or experiencing the same issues time after time, it’s more worth your while to get it replaced.

Still unsure?

Call in to have an expert diagnose the problem for you. They will recommend either a repair or replacement using their expertise. Our reliable and reputable technicians at RepairCare can help you diagnose the problem, as well as decide if a repair or a replacement is the better option for you.  

Call into Repair Care today at 1 (888) 501-9702 for competitive prices and quality services on your Samsung dishwasher repair in Edmonton!